Good afternoon, Renata
Clínica Lumen · Friday, 27 June
Live calls
New agent
Calls today
34
+12% vs avg
Active agents
3
of 4 enabled
Connected numbers
2
1 inbound · 1 outbound
Conversion today
53%
+4 pts
LIVE
In progress now
View all
+55 11 98472-1130
Lumen Reception
00:41
Monitor
+55 31 98800-2241
Lumen Reception
00:12
Monitor
Recent calls
All calls
+55 11 98472-1130
Scheduled
14:32
+55 21 99655-3082
Qualified
13:58
+55 11 96120-7745
No answer
13:40
+55 31 98800-2241
Transferred
12:20
+55 11 99021-7788
Not qualified
11:47
Today's outcomes
53%
converted
Scheduled 41%
Qualified 12%
Other 47%
Call volume
last 14 days
421
+8%