Every call your agents have answered or placed. Search and filter to find a conversation.
| Status | Caller | Agent | Started | Duration | Sentiment | Outcome |
|---|---|---|---|---|---|---|
| Completed | +55 11 98472-1130 Mariana Oliveira · Clínica Lumen | Lumen Reception | Today · 14:32 | 01:12 | Positive | Scheduled |
| Completed | +55 21 99655-3082 Rafael Costa | Lumen Reception | Today · 13:58 | 00:46 | Neutral | Qualified |
| No answer | +55 11 96120-7745 João Pereira · Recall Q3 | Outbound Recall | Today · 13:40 | 00:08 | — | No answer |
| Completed | +55 31 98800-2241 Beatriz Santos · Clínica Lumen | Lumen Reception | Today · 12:20 | 02:03 | Mixed | Transferred |
| Completed | +55 11 99021-7788 Carla Menezes | Lumen Reception | Today · 11:47 | 01:34 | Negative | Not qualified |
| Voicemail | +55 11 95540-1290 Diego Almeida · Recall Q3 | Outbound Recall | Today · 11:05 | 00:19 | — | No answer |
| Failed | +55 85 98123-4567 New caller · not identified | Lumen Reception | Today · 10:32 | 00:00 | — | Other |
| Completed | +55 11 97766-3421 Patrícia Gomes · Clínica Lumen | Lumen Reception | Today · 09:58 | 03:11 | Positive | Scheduled |
| Completed | +55 11 96655-8842 Lucas Ferreira · Recall Q3 | Outbound Recall | Today · 09:21 | 01:02 | Positive | Qualified |
| Completed | +55 41 99888-1020 Aline Ribeiro | Lumen Reception | Yest · 18:44 | 00:52 | Neutral | Other |